Tax Matters, El Paso

5.0
Tax consultant After-hours service Cashless payments Email support

About

Tax Matters delivers calm, clarity, and control for complicated tax situations. Operating since 1988, we assist individuals, families, and business owners in determining their position, identifying every available option, and following a clear path to resolution. We do more than prepare forms or negotiate balances: we investigate the full story behind each tax problem, correct what must be corrected, and design strategies around a client’s actual circumstances. Our practice is defined by nearly four decades of hands-on tax experience, direct personal guidance without judgment, careful review of prior returns and records, IRS representation when appropriate, and ongoing support after a matter is resolved.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What services does Tax Matters provide?
Tax Matters helps individuals, families, and business owners understand their tax situation, review prior returns and underlying records, correct issues, and follow a clear path toward resolution. We build strategies tailored to each client's actual circumstances rather than relying on one-size-fits-all programs.
How long has Tax Matters been in business?
The firm has operated since 1988, bringing nearly four decades of hands-on tax experience to complex matters. That experience informs our careful review and strategic approach.
Do you represent clients before the IRS?
Yes, Tax Matters provides representation before the IRS when appropriate to ensure clients have direct advocacy during negotiations or disputes. Representation is applied as part of a case-by-case strategy.
What sets Tax Matters apart from other tax firms?
We emphasize calm, clarity, and control, offering direct, personal guidance without judgment and solutions tailored to the client. Our team examines the full story behind each problem and continues support after the immediate issue is resolved.
How does Tax Matters approach a new tax problem?
We begin with a careful review of prior returns and underlying records to understand the full situation, then identify every available option and outline a straightforward path to resolution. Corrections are made where necessary and the plan reflects the client's real circumstances.

Reviews

Review owner's avatar
Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Review owner's avatar
Seth - Google user
a year ago
I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!
Review owner's avatar
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
Review owner's avatar
joe babenco - Google user
3 years ago
I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.
Review owner's avatar
Guillermo A. Blanco - Google user
3 years ago
Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.

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